Need help? We’ve got answers.
Here are the most common questions our customers ask. If you need more assistance, feel free to contact us.
FAQ
- How much is shipping?Shipping costs vary by product and supplier. Delivery fees are displayed at checkout for each item.
We work with multiple international suppliers to bring you the best products - How long does delivery take?Delivery usually takes 7 to 21 business days, depending on your location and product availability.
- Can I return my order?Yes! You can return any unused item within 14 days of receiving it. Items must be in their original packaging.
- How do I get a refund?Simply contact us at mimi@mimishopping with your order number. We'll guide you through the process.
- Are your products safe for pets?Absolutely. All our products are carefully selected to ensure they’re pet-safe, high-quality, and vet-approved when needed.
- What payment methods do you accept?We accept payments via Stripe, PayPal, and all major credit/debit cards (Visa, Mastercard, etc.).
- How can I contact Mimishop?You can reach us anytime at mimi@mimishopping, or via our Contact Page. We’re always happy to help!